AIIP – Page 4 – AIIP Connections Blog

We are AIIP: Charles Costa

In your bio, you describe yourself as a content strategist who focuses on customer service knowledge management. In two sentences, what do content strategists do?

Working as a content strategist in a customer service setting is analogous to being an air traffic controller who is focused on content development instead of planes. As the company changes its product and/or policies, content strategists identify the information impacted thereby and estimate the resources required to make adjustments.

Slowing Down on the Path to Retirement

By Gillian Clinton

Editors note: This is part of our “Retirement” series to address challenges and opportunities many of our members facing retirement are experiencing.

My path to retirement has been a slow and gentle one.

I enjoy learning – I have degrees in Aerospace Engineering, History, and Information Studies – and, while I no longer want to invest the amount of time required to obtain another degree, I haven’t wanted to stop working and learning completely. To that end, I have treasured the wide variety of projects in which I have been involved over the past 30 or more years because they have often provided me with niche learning opportunities.

One Small Blogger’s Copytrack Story

By Susan Baerwald

Editor’s Note: This is a great example of copyright issues we can all potentially face and a shining example of AIIP’s community coming to the rescue.

I’d like to share the story of my recent experience with Copytrack, a Berlin-based company that enforces image rights, in hopes that it might benefit others caught up in Copytrack’s net. This story also serves as a real-life demonstration of the practical value of belonging to a network of professional colleagues who are willing to help one another.

You Just Retired: There’s Just One Last project … For YOU

Editors note: This is part of our “Retirement” series to address challenges and opportunities many of our members facing retirement are experiencing.

By Ulla de Stricker

Chances are, the last several decades of your life were whirlwinds of client work, volunteer work, family activities, and much more. There would have been no chance whatsoever for you to deal with all the personal projects you kept meaning to do. But you did have one consolation: “Oh, once I retire or at least reduce my client work significantly, I’ll have lots of time!”.

Interview with AIIP keynote speaker and AI specialist Dr. Mike Ridley

Dr. Michael Ridley is Librarian Emeritus at the University of Guelph where for many years he was Chief Information Officer (CIO) and Chief Librarian. Dr. Ridley will be presenting on Human-centred explainable AI at AIIP25 on Thursday, April 10 at 3 pm EDT. Ahead of that presentation, he was kind enough to answer a few AI-related questions.

Nonprofits & Competitive Intelligence: A Good Combination

By Yvonne Davis

Competitive intelligence is a process for evaluating your organization and its business position within a given industry.

Before there is a collective “throwing of hands in the air” and saying we are not Procter & Gamble or Nvidia (big companies familiar with their competitors), let’s take a look at some of the basic steps in competitive intelligence analysis that are also very familiar in the nonprofit world.

AIIP BLOG LEGACY CONTENT from January 2021

Editor’s note: Occasionally we post legacy content that is still relevant today. Enjoy this piece By Kelly Schrank.

Before I get started, I want to offer this disclaimer: I know that lots of people like checklists! People have TO-DO lists for daily tasks, they have packing lists for travel, they use grocery lists. But Atul Gawande, a well-known staff writer for The New Yorker and author of four bestsellers, wrote a whole book, The Checklist Manifesto, on how checklists are used by people in a variety of industries to save lives, fly planes, and manage large-scale construction projects. His book covers checklists as people use them in the workplace, and much of the motivation behind how I approach checklists comes from his discussion of why and how professionals use checklists in their work lives.

Mastering Virtual Networking at AIIP25: A Key Skill in the Global Business Landscape

By Denise Carter

In today’s interconnected world, virtual networking has become an essential skill for professionals across industries. As businesses expand globally and remote work is holding ground, the ability to forge meaningful connections online is crucial for career growth and business success.