We are AIIP – AIIP Connections Blog

We are AIIP: Charles Costa

In your bio, you describe yourself as a content strategist who focuses on customer service knowledge management. In two sentences, what do content strategists do?

Working as a content strategist in a customer service setting is analogous to being an air traffic controller who is focused on content development instead of planes. As the company changes its product and/or policies, content strategists identify the information impacted thereby and estimate the resources required to make adjustments.

We are AIIP: Gail Joiner

In your bio, you describe yourself as a Business Planning and Financial Management Analyst. In two sentences, what does such an analyst do?

This type of analyst provides guidance and research on the financial activities in which businesses and individuals engage. The analyst designs and monitors accounting, budget execution, financial management reports, studies and evaluations, and sets up systems and procedures to ensure financial integrity, timeliness, accuracy, and validity.

We are AIIP: Elizabeth Hutchinson

In your bio, you describe yourself as a school library specialist. In two sentences, what does a school library specialist do?

I provide training and support for school staff members wishing to learn about the value that school libraries and librarians can bring to teaching and learning. The librarian focuses on the school’s educational purpose and engages in and supports the students’ educational journeys.

We are AIIP Technical Writer and Editor

By Sherri Leah Henkin

In your bio, you describe yourself as a Technical Writer and Editor. In two sentences, what is it that technical writers and editors do?

Technical writers and editors, also called technical communicators, translate complex technical concepts by developing materials that are user friendly and apply to a variety of audiences. Materials vary depending on the audience and range from procedures, how-to tips, and instruction manuals to articles, training guides, and white papers.

We are AIIP: I’m a Competitive Intelligence Consultant

By Tanya Humphrey

In your bio, you describe yourself as a Competitive Intelligence Consultant. Briefly, what is competitive intelligence (CI), and what does a CI consultant do?

CI involves gathering and analyzing information about a company’s industry, business environment, competitors, and products, with the goal of having the findings direct its future strategy. A CI consultant supports clients with CI research and advisory services. I answer questions about a company’s external environment and likely future actions; typical examples include:

We Are AIIP: I’m a KOS Navigation Guide

By Eric Ziecker

You describe yourself as a Knowledge Organization System (KOS) navigation guide. Briefly, what does a KOS navigation guide do?

A KOS navigator applies information structure and classification to the data in a database so that clients spend less time looking for information and more time using it.

We Are AIIP: I’m a Nonprofit Prospect Researcher

By Roger Magnus

In your bio, you describe yourself as a Nonprofit Prospect Researcher. Briefly, what does a prospect researcher do?

Prospect researchers assist nonprofits by providing targeted intelligence on donors and foundations. These efforts ultimately should help a nonprofit increase its funding.

We Are AIIP: I’m a DEI Metadata Consultant

By Sharon Mizota

In your bio, you describe yourself as a DEI metadata consultant. What is it that DEI metadata consultants do?