When a project diverges from plan: Lessons learned and recovery strategies

Cindy Romaine reports on a some practical tactics and strategies shared by three experienced AIIP members – Jennifer Pflaumer, Paroo, Loretta Shaw, LMRS Information Services, LLC and Jan Sykes, Information Management Services, Inc at AIIP 2019’s panel session – when a project diverges from plan.

Raise your hand if you’ve had a project that went perfectly according to plan. Not! It rarely happens. So how do you fine-tune and adjust your timeline, alter your communication strategy, and avoid scope creep so the project stays on track and the client stays in the “Win” column?

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Roger Summit Award Lecture: Confessions of an information professional

Each year at the Association of Independent Information Professionals (AIIP) Conference, the Past Presidents fund the Roger Summit Lecture Award to bring an inspiring and stimulating speaker to the AIIP Annual Conference. 

In 2019 the Lecture was delivered by Sue Feldman, founder and former president of the Association of Independent Information Professionals.  Sue is now President of Synthexis.  Kathaleen Porter reports on the insights gleaned from our esteemed colleague and founder of AIIP.

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Listening for opportunity: Doing what comes un-naturally

At AIIP 2019, three AIIP members shared their top 10 ways to look for new opportunities to get new clients. Janel Kinlaw from Refining Workflow reports on important top 10 tips shared by AIIP members.

The Listening for opportunity: Doing what comes un-naturally session was a conversation between three AIIP members sharing ways to find new project opportunities as well as expanding your business.

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Aligning with clients: Changing business focus

At AIIP 2019, Eddie Ajaeb, Nighthawk Strategies and Connie Crosby, Crosby Consulting Group shared their experiences on how they identified and responded to changing client needs and market disruptions to unlock new business potential.

Jan Sykes, Principal at Information Management Services reports on the tips shared by the panel speakers on how to evolve as an independent information professional to meet your clients’ changing needs.

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Snap talk: Learning by doing – Training on the job

At the AIIP19 Conference, AIIP Past President, Cindy Shamel presented a snap talk on learning by doing.  Birgit Bauer, Bauer Business Research reports on training on the job tips.

Many of us – AIIPs members and attendees of the conference  – are solopreneurs. Solo. No people, no colleagues. No corporate structure. Nobody to send us to courses. Listening to her talk we were encouraged to learn by doing.

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Snap Talk: Successful project work – The ‘Secret Sauce’ to keeping a client happy

Marilyn Harmacek, reports on the AIIP 2019 Conference snap talk by Rhonda Kleiman on The Secret Sauce to Keeping a Client Happy.

Rhonda Kleiman, President of Rhonda Kleiman Group stepped up to the microphone with several tips on how to keep clients happy. The ‘secret sauce” turns out to be managing expectations on both sides of the equation.

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Announcing the AIIP19 Award winners

The Awards Committee is proud to announce that we honored the following AIIP members at the April 2019 AIIP Annual Conference in Philadelphia. Congratulations to Andrea Carrero, Carol Compton, Kelly Berry, and Birgit Bauer. 

Marilyn Levine AIIP President’s Award

Andrea Carrero, Word Technologies Inc.

The AIIP President has the honor each year of selecting the recipient of the Marilyn M. Levine President’s Award.  Marilyn was AIIP’s first president, and the award is given in recognition of any person or institution that has demonstrated extraordinary support of the objectives of the association.

Andrea has been a long-time supporter of AIIP through her contributions to the public relations, conference planning, and, most recently, AIIP-L committees. When asked about her service to AIIP Andrea said, “AIIP gave me the skills I needed to run a successful business and always serves as a resource.”

This exemplifies the mission of the association, and it is a pleasure to recognize Andrea for her support of AIIP.

Sue Rugge Memorial Award

Carol Compton, INDIECLEAR

The Sue Rugge Memorial Award is given to a member who has significantly helped another member through formal or informal mentoring.

Carol received this award in recognition of the training in script clearance work she provided to three AIIP members, including 15 hours of video training, group video conference calls, and one-on-one feedback on script projects. Her nominee wrote “To me, that shows an incredible dedication to the craft of script clearance and is a measure of the investment she made to the training process.”

Carol’s training is also noteworthy because she has helped three AIIP members gain the necessary skills in this highly-specialized area and expand their businesses.

AIIP Connections Writer’s Award

Kelly Berry, ResourceAbility, LLC

“Strategic Planning for Small Business,” AIIP Connections 32(4), Dec 2018

In April 2019, we presented the AIIP Connections Writer’s Award for the last time. AIIP Connections, our quarterly publication, has been enjoyed by members since it first appeared in 1991. The award was designed to encourage original contributions by members of AIIP and has been presented each year to the author of the best original article published in AIIP Connections.

This year produced a strong field of contenders for the award. Because of her engaging writing on a topic of value to members, Kelly Berry received the 2018 AIIP Connections Writer’s Award for “Strategic Planning for Small Business,” which appeared in the December 2018 issue.

The award includes a cash prize sponsored by a group of former AIIP Connections editors: Crystal Sharp, Sharp Information Services (2001–2002); Heather Carine, Carine Research (2009–2011); Joann Wleklinski, Wleklinski Information Services (2005–2007; 2011–2015); and Phyllis Smith, ITK Vector Inc. (2015–2019).

Roger Summit Conference Sponsorship

Birgit Bauer, Bauer Business Research e.U.

The purpose of the Roger Summit Conference Sponsorship is to facilitate awareness of the benefits of attending AIIP annual conferences and to support a member who has not previously attended. It provides a cash stipend and free conference registration.

This year the sponsorship went to Birgit Bauer of Bauer Business Research, based in Vienna, Austria. Birgit has been an active European member of AIIP and a regular at the annual Internet Librarian International Conference in London, where she helps out on the AIIP stand.

Birgit had never attended an AIIP annual conference, since the cost of travel from Austria to the USA is a significant expense, and winning the Conference Sponsorship made it possible for her to take advantage of this valuable experience.

Snap talk: Infopros can open doors through the gentle art of schmoozing

Troy Wason, Principal & Chief Research Officer at Axxess Point Inc, shared his transformational journey from self-professed introvert to natural-born extrovert or ‘schmoozer’ in a snap talk at the AIIP 2019 Annual Conference. Ellen Naylor from Business Intelligence Source reports on Troy’s snap talk session.

Schmoozing often has a negative connotation in politics. Troy Wason’s definition of schmoozing is making social connections with friendly, non-aggressive chat. So, what’s the difference between networking and schmoozing? About 2 glasses of wine.

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