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Hot topic: International Business Background Investigations

Posted by AIIP 
· Tuesday, February 25th, 2020 at 09:12 AM 

by Carrie Hunsucker

AIIP-L, AIIP’s active, private discussion list, is one of AIIP’s premier benefits and ways of connecting member-to-member. In this forum, we share tips for working on and in our businesses, including marketing, product development, technology, and much more. Following is a summary of one of the hot topics recently discussed on AIIP-L.

For information professionals seeking to conduct background investigations on individuals and companies outside of the U.S., there is a lack of informational sources readily available to assist with such queries. This is not the case for individuals who live in the U.S., as there are several available resources for those types of cases. Researchers working outside the U.S. must employ other avenues of investigation in order to deliver results for their clients. AIIP-L participants were delighted to offer alternate routes of research to the initial query.

First, investigator and author Cynthia Hetherington weighed in with helpful suggestions. While her book Background Business Investigations was an initial resource for researchers, it didn’t offer much practical help for searching outside the U.S. It’s since been superseded by other avenues of investigation, as the author acknowledges the book is dated. However, she offered a suggestion of another one of her books, Online Due Diligence Investigations, but she also mentions it’s not very helpful for non-U.S. based searching. She and other AIIP members are working on a wiki (The Global Guide to Due Diligence) for global due diligence research, but it isn’t available quite yet. In the short term, she recommended contacting a local AIIP member in the country where the research needed to happen, and perhaps hiring a local investigation service to complete the research. She also recommended business directories and IP (Intellectual Property) offices as a good starting point for research, as well as business sets from local vendors that might contain helpful data.

The one caution Cynthia conveyed, and one that is important enough to merit its own paragraph, is to be careful about the export of data about citizens out of their home countries. Every country has its own set of privacy laws for individuals, and many of them are much more restrictive than the U.S. (“think GDPR on steroids” was her exact phrase). So always be sure that any individuals in those countries who are hired for local work are operating with licenses, and are able to legally export data to satisfy the queries as posed.

Other AIIP members recommended venues such as the OpenCorporates website for obtaining basic information about non-U.S. companies and their officers. Getting as much biographical information as possible to start with was a helpful tip, as common names can trip up searching, but having specifics can winnow down large data sets to more manageable numbers. Searching professional organizations was another idea, as professions such as engineers and doctors often have biographical information on members in their directories.

Another AIIP member also suggested hiring a local firm or reaching out the AIIP members in that country, and a follow-up message by the original poster indicated that this was the route they were going to take. Due to the lack of specific information provided on the individual, and the common nature of their name, the original poster felt a local firm would be the best bet to discover information about this individual that could then be provided to the client.

While finding background information on non-U.S. based individuals and companies is more challenging than U.S. searches, it is not impossible. It may, however, involve working through different channels, including outsourcing the investigation and working with professionals who are more familiar with the resources and restrictions for each country.

Categories : Hot Topic
Tags : AIIP-L discussion list, background investigations

Internet Librarian International Conference Recap

Posted by AIIP 
· Tuesday, February 11th, 2020 at 09:00 AM 

By Birgit Bauer

Once again, several hundred librarians and information professionals from about 30 countries from all over the world met at the 2019 Internet Librarian International (ILI) conference in London on October 15th and 16th. More than 60 lectures and case studies, interactive sessions, and social events provided an overview of current developments and new ideas. Sessions on digital technologies and their use in libraries could be found in all six tracks, from user experiences to low cost high impact marketing, new visions, strategies and technologies, and the “rebooted” librarian.

A Look Outside the Box: Learning from Start-Ups

Who would have thought to hear a plea for technology start-ups at a conference for libraries? The first keynote, “Create, innovate, collaborate: learning from start-ups” was presented by Yvonne Campfens, consultant in the Dutch publishing industry. Campfens had studied in detail 120 independent technology start-ups in the publishing industry, such as Protocols.io or AboutResearch (German). The British Kudos (Growkudos.com), for example, helps researchers and authors ensure their publications get disseminated, found, and cited. AcademicLabs is a Belgian platform for matchmaking in R&D. Linknovate tracks market and technology information online for innovations and competitive information using machine learning algorithms and data analytics. The remarkable results of Campfens’ study: Some start-ups are already making millions of US$ in revenues and some have already been acquired – and, for the most part, not by scientific publishers as would have been expected. Campfens recommends cooperating with and learning from technology start-ups, the young companies often have good ideas and a different take on success, and they are fast, focused and flexible. (See her white paper at http://bit.ly/36Icm7p)

People come to work, study, meet, hangout …

Over the last few years it has already become evident that new concepts, thoughtful design, and numerous activities bring buzz into the previously silent libraries. Case studies on fun technology and coding sessions, virtual reality installations, creator spaces, or strong digital support by library staff gave food for thoughts.

New skills, new roles for Information Professionals?

Some participants were particularly interested in the future of their profession. Denise Carter, research consultant from Switzerland and member of AIIP, inspired with her presentation on the “future-proof librarian”. She compared key skills McKinsey defines as necessary for all employees by the year 2030 with the ones librarians already have: “We ARE well-placed to help our own organizations and society by providing guidance and knowledge (and wisdom) on data governance, data quality, information literacy, and ethics.” But “New roles do not come to us – now is not the time to be passive but to push us forward and let the world know what we can do.”

Research, Taxonomy, and more

Recent developments in research, tools and databases were highlighted by several AIIP veterans: Marydee Ojala, co-chair of the conference, and Arthur Weiss, Aware Ltd. (Great Britain), gave their views on recent developments in the main conference. Marydee, Mary Ellen Bates and Karen Blakeman (GB) presented news on search engines and search techniques in the pre-conference workshop, “Search Skills Academy”. Heather Hedden, AIIP member as well, spoke on the Taxonomy Boot Camp next door.

Other sessions covered topics such as libraries for distance learning, user experience, repositories, open source management, artificial intelligence and machine learning in libraries, and many more. Overall, the 2019 Internet Librarian International Conference was an inspiring event with great insights, and I am already looking forward to the 2020 conference.

Birgit Bauer is the owner of Bauer Business Research, a consultancy based in Vienna, Austria, specializing in market intelligence and research training. She is a long-standing member of AIIP. Her research book “Jobsuche im Internet – einfach, schnell, erfolgreich” will be available in the summer of 2020.

Categories : Conference
Tags : ILI conference

Hidden Rewards of Learning with AIIP

Posted by AIIP 
· Tuesday, January 28th, 2020 at 10:00 AM 

Addressing AIIP Virtual Events and Collective Impact

by Liz McLean

After a year as a Virtual Events volunteer for AIIP, I’d love to share with you some of the most remarkable realizations that have come from our informal Info Pro Cafés. Never been to an Info Pro Café? If you love to learn, want to connect with fellow infopreneurs, listen to the sound of other people’s voices in your field, and do some “local” networking via Zoom, then mark your calendars and jump in with both feet at the next event.

Here are a few more reasons to love the learning format:

More than just a topic

AIIP’s Info Pro Cafés are informal, organic, and free flowing conversations around a given topic and the wins/lessons from the infopreneur’s perspective. Our topics are selected from membership-requested subjects on professional development, personal development, building our businesses, and tackling new tools to help us run our businesses effectively.

Members benefit from conversational events like this as they engage in a collegial and community building environment. Among AIIP peers, members find concepts or ways of doing things, as they grow professionally and see their business challenges with fresh eyes.

Our conversations uncover so much more than the initial topics as they are framed. This happens because the power of discussion among trusted and respected AIIP peers is a great multiplier of sparked conversations and curiosity. The real magic of these discussions takes us beyond prompts as our members bring a wealth of wisdom, perspectives, and collaborative engagement.

My own personal ah-hah since volunteering with the Virtual Events Committee is also more than I expected. Aside from “meeting” new members on Zoom and re-connecting with other AIIP’ers, I’ve learned to show up with energy and engagement even though there is a good deal of uncertainty about how things will go.  I’m a creature of structures and frameworks, and Info Pro Café conversations are not intended to be highly structured. The real collaborative benefit for everyone is realized by embracing uncertainty in either the topic or how the discussions unfold. Appreciative questions lead to more good questions, learning, and insights. I know that AIIP’ers are savvy enough to clarify and frame solid questions that result in seeing knowledge gaps and pairing them with worthwhile next steps and resources. I’ve learned that it’s ok to be unsure of what we’ll end up with when the time runs out. The real collective value-multiplier is that we communicate with one another and grow our social learning and community connection exchanges.

And yes, we’re still learning.

Check out our calendar of upcoming events, and – if you’re an AIIP member – you can catch up on past topics of interest through our recorded sessions.

To pitch a topic, host a conversation or volunteer with our committee, email us at Virtual-Events@aiip.org.

Liz McLean, Principal of Knowsaic, creates frameworks that connect people and organizations to the know-how they need to do the work they need to do better.

Categories : Professional Development
Tags : Info Pro Cafe, virtual events, volunteer

AIIP 2020: Don’t Miss Early Bird Registration!

Posted by AIIP 
· Tuesday, January 14th, 2020 at 08:00 AM 

by Karen Klein, AIIP 2020 Conference Chair

Did you make a New Year’s resolution? Did it include bettering yourself, learning a new skill, starting an information business, or growing your existing business? Convert those resolutions into reality and register for AIIP’s annual conference in Denver, Colorado, USA from April 23-26, 2020.

You will meet consultants, researchers, freelancers, marketers, writers, and knowledge managers who have several things in common – they run their own businesses, want to succeed, and want you to be successful too.

The four-day event features dynamic speakers, thought-provoking sessions, and multiple networking opportunities. The program is built around four learning themes:

  • Professional Development
  • Business Development
  • Tools of the Trade
  • Personal Enrichment

If you are an AIIP member, take advantage of the Early Bird discount that expires on January 31 and save $100 off your registration fee. If you are not an AIIP member, now is the perfect opportunity to join and take advantage of the early bird conference rates. AIIP’s allied organization members in PIUG, SLA, and STC receive the AIIP member rate.

Over the last few months, AIIP members have shared their thoughts on the conference.

“It is literally my favorite conference of all-time.”

“I’ve gotten value from all the sessions and have met amazing people who ‘get’ what I do.”

“I go for the shot-in-the arm of catching up with colleagues and making new connections.”

“No matter what stage you are at in your business, you will come away having learned many new things that will be helpful to you in your business.”

“The programs are laser-focused, the content is of the highest quality, and there is always an impressive line-up of presenters.” 

“When I attended my first conference, I was warmly welcomed and have continued to enjoy the camaraderie, especially at the social events and dine arounds.”

In addition to the full-conference program, you can attend two premium pre-conference workshops for more in-depth learning opportunities.

Kelly Berry of ResourceAbility will present an interactive workshop “InfoPro Grow: Business Planning Techniques to Grow Your Business.” Kelly will share templates and techniques for looking at your business and determining key next steps for growth.  Topics for discussion include clearly defining your services, conveying a professional image, creating customer personas, developing a strategic plan, and assessing all 4 Ps of B2B marketing. 

Kelly Schrank of Bookworm Editing Services will present the workshop “To Be More Efficient and Consistent, Build a Better Checklist.” Workshop attendees will learn how using a comprehensive checklist that is created and updated for a specific task helps differentiate workflows, systems, and activities; increases quality, accuracy, and consistency; spells out details needed at the moment they are needed; tracks progress; documents metrics; and gives a sense of completion and peace of mind.

Check out these conference highlights:

  • Joyce Ward, the Roger Summit Award Lecture recipient, will share her perspective on making information findable. The long-time taxonomist and ontologist will draw on her experiences working for Northern Light, LexisNexis, and, currently, Amazon.
  • Keynote speaker Elizabeth Suárez will guide attendees through her exclusive and effective system that will leave you feeling prepared, confident, and excited to negotiate for everything you want – in business and in life. 
  • Attend thought-provoking and educational sessions in a variety of formats from lecture-style to intimate roundtable “Tips” sessions led by skilled facilitators.
  • Take advantage of evening dine-arounds at local restaurants to spend quality time with fellow attendees in a relaxed setting
  • Speaking of food, your full-conference registration includes the opening reception on Thursday evening, Saturday night’s gala awards dinner, three breakfasts, and two lunches.
  • AIIP members are known for their collegiality and generosity. Meet long-standing members of the information industry along with attendees who are at the start of their independent journey.

I look forward to meeting you in Denver. Keep your resolutions and be sure to register before January 31 to get the Early Bird discount.

Karen Klein is the owner of Fulcrum Information Resources, which provides businesses with customized research, technical writing, editing and project management services so they can make appropriate tactical decisions, improve their bottom line and use their resources effectively.

Categories : Conference
Tags : AIIP 2020

AIIP: Is Our Association Right for You?

Posted by AIIP 
· Tuesday, December 31st, 2019 at 11:00 AM 

by Judith Binder, AIIP President

When I first started my business, I had no idea what I was getting into as a small business owner. I had developed my research skills in academic and special libraries and knew that I could use them as an independent information professional. But to launch and grow my own business required so much more.

Once I discovered The Association of Independent Information Professionals (AIIP), I realized that this was a group of highly skilled and business-savvy professionals who were willing to share their experiences with me. I’ve been a member for more than 15 years now. My association benefits my bottom line, my professional development, and my reputation. I might be independent, but I’m never alone as a member of AIIP.

AIIP is unique. We’re an international network of independent business owners running diverse, information-centric businesses. AIIP supports both experienced and novice information entrepreneurs. Our members are consultants, researchers, freelancers, digital experts, marketers, teachers, students, writers, and knowledge managers.

AIIP members are specialists who provide services in one or more of these practice areas:

  • Marketing & Communications: We are experts at homing in on clients’ needs to produce original content and programs for marketing their businesses. We help clients with social media, digital assets, marketing campaign planning, collateral development, web design, surveys, and more.
  • Information Management & Technology: We are information managers, knowledge management consultants, information architects, taxonomy specialists, project managers, library consultants, and more.
  • Training & Consulting: We work alongside our clients to provide top-notch training and consultative services. We help them better understand and implement information strategies to grow their businesses and stay competitive.
  • Writing & Editing: From ideation to creation, editing, and publishing, we create engaging content that promotes our clients’ businesses. We help clients articulate their visions through the development of white papers, blog articles, research papers, web content, and more.
  • Research: What do we research? Anything and everything, including companies and their competitors, markets, people, products, chemicals, patents, and more. We are experts at gathering, synthesizing, analyzing, and sharing research.

AIIP’s mission is to equip our members for ongoing business success. AIIP membership gives you access to:

  • Materials to help you launch and grow your business
  • Community support in a collegial environment
  • Information sharing via private discussion list and other communication channels
  • Access to thought leaders and specialists in their respective fields
  • Peer-to-peer support opportunities, such as mentoring and coaching
  • Virtual events and programs that provide networking, professional development, and training
  • Our annual conference; April 23–26, 2020 in Denver, Colorado, USA
  • Enhanced programs/benefits through partnerships with allied organizations
  • Member discounts with vendors that meet the needs of our diverse membership

I encourage you to take a look at the AIIP website to discover if AIIP is right for you.  Questions? Ask an AIIP member.  Join us now and find out how AIIP can make a difference to your business success.

Judith Binder serves as president of AIIP. She launched RBSC’s Research Group in 2002

Categories : President's Message
Tags : solopreneur

Managing Difficult Clients

Posted by AIIP 
· Monday, December 16th, 2019 at 09:00 AM 

by Mary Ellen Bates, Bates Information Service

One of the issues that come up frequently in conversations with fellow infopreneurs is how to deal with difficult clients. They come in all sizes and styles—the never-satisfied micromanager, the client who goes incommunicado, the penny-pincher who wants you to do more for less, or the one who keeps changing the scope of the project. They make us question our expertise and our value, and we wonder how we can extricate ourselves from a bad situation.

Read More →
Categories : Coach's Corner, Working with clients
Tags : clients

Digital Preservation Fundamentals

Posted by AIIP 
· Monday, December 2nd, 2019 at 08:00 AM 

by Margot Note

An acute preservation challenge lies in saving digital items. Technology enables us to create, use, and be enriched by information in ways that were unthinkable generations ago. But the same advances that make sharing information so easy also pose some problems. The complexity and diversity of technology is overwhelming, even as storage capacity becomes cheaper. The volume of digital data, unstable storage media, and obsolete hardware and software make the usability of digital items a challenge.

Read More →
Categories : Information Skills
Tags : Archives, digital preservation

Five reasons why you (Yes! You!) should volunteer with AIIP

Posted by AIIP 
· Monday, November 18th, 2019 at 11:00 AM 

By Kelly Berry

Quick – think about some of the reasons why you decided to become an infopreneur. To have control over your own schedule? To focus on the work you love to do? To be able to work from anywhere, including at home in your PJs?

Read More →
Categories : Independence
Tags : volunteer
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