Having Difficult Conversations with Clients

By Mary Ellen Bates

In Colorado, where I live, we sometimes experience a weather phenomenon called virga. It is precipitation that falls from a cloud but evaporates before it hits the ground. It’s quite a sight. Infopreneurs often encounter the business equivalent of virga when we see ahead of us a stormy and contentious conversation with a client. But we can help evaporate it before we get drenched.

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No More “Fake It ‘til You Make It”

By Mary Ellen Bates

I was recently talking with a colleague who commented that there were steps she needed to take to help build her business, but it just felt like too much. She wasn’t the kind of person who reaches out to strangers and asks them for a 15-minute phone conversation; that’s something that phone researchers feel comfortable doing, but not an online researcher like her.

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It’s All About Why, not How

By Mary Ellen Bates

When I started my business after having worked in corporate information centers, I was afraid that I would have to replace all the expensive subscription databases I had access to as an employee. I worried that I would not be able to prove my credibility or expertise to my clients without the professional tools I was accustomed to.

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The DNA of an Infopreneur

By Mary Ellen Bates

What skills are required to be a successful infopreneur? I see this question frequently; in fact, a conversation on AIIP’s Facebook page recently raised this very question. The discussion started with the question of whether it is necessary to have a graduate degree in library science in order to run an information business. While about half of AIIP’s members have a master’s degree in library/information science, that addresses only one aspect of having the necessary skills and background to succeed as an infopreneur.

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Making Work Time Count

By Mary Ellen Bates

As some parts of the world are beginning to emerge from the pandemic shutdown and our clients are starting to return to the office, many of us infopreneurs are taking a fresh look at our time management skills. Some of us are pivoting our business focus to new markets; others are finding that our existing clients are starting to spend more on their information needs. And – let’s be honest – those of us who have had some of the covid restrictions lifted are also trying to squeeze more socializing into our schedules.

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How to Answer “So, what do you do?”

Mary Ellen Bates

One of the most memorable traditions of AIIP’s annual conference is the chance for all attendees to stand up in the front of the room and introduce themselves and their business in 30 seconds. As I prepare my own virtual introduction for #AIIP21, I am asking myself several questions to ensure my introduction will be heard and remembered—that it will convey an effective message of my value. And yes, I ask myself the same questions whenever I anticipate being asked that dreaded question, “So, what do you do?”

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